- Product Details
- Product Reviews
- Customers Reviews
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Reviews(51)
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JJo Ann Bryant
09/08/2019
The ring is beautiful.. great quality, true to size..
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DDiana Maldonado
09/08/2019
Didn't receive order on time, even paid urgent shipping. asked for a refund on shipping payment, didn't receive it.. never heard back from customer service rep.
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SStacy T.
09/08/2019
This company is amazing I made a mistake and they corrected it for me
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EEileen Lohan
09/08/2019
I have to say the ring is off excellent quality and Iam very happy with what I bought.
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BBriana Billman
09/04/2019
I will definitely order again! Thank you!!
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Bbrianna reid
09/04/2019
I’m so satisfied with my products. Thank you ❤️
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CChinaza Ogbuka
09/04/2019
Haven't gotten my package yet, but great customer service!
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JJay Fuller
09/04/2019
I loved our girls rings! Also customer service is amazing,!
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LLo Rie
09/04/2019
Great customer service!! Thank you Tracy for taking the time out to help me when I was in doubt. Can't wait to get my new personalized rings 😊
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Mmaya xoxo
09/04/2019
I’m really excited to receive my ring. I emailed because I could not see my order the progress and I was emailed back immediately and she linked my order to my account ASAP!
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PPreet aulakh
09/04/2019
ordered my rings weeks ago ... very very disappointed , if it’s not here in the next 2-4 days . i want my money back .
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JJayson S.
09/04/2019
I can't wait for the items I ordered. Will sure buy from this company again!
Prompt Shipping: We process and ship your order within 1-2 business day after your payment is confirmed.
Free Shipping: We offer worldwide FREE Flat Shipping on each and every order.
Delivery Time: Before your order is shipped, we have to process your order and put all your items through its strict. Because of this, the Total Delivery Time is different to shipping time alone.
Total Delivery Time = Processing Time + Shipping Time.
Shipping Method: You can choose the shipping method you want on the billing & shipping page during the checkout process. There are two kinds of main shipping methods to choose from:
Flat Shipping - FREE ( Free on each and every order! Delivery times are between 7 - 15 business days to all major destinations. )
Express Shipping - $29.99 ( The fastest method available! Delivery times are between 3 - 7 business days to all major destinations. )
Returns Information:
Returns: To return an item for an exchange or refund, please mail your merchandise along with our original packing and a note stating the corrections (for example: correct ring size) to our address.
NOTE: The engraved and custom-made items are non-refundable and non-exchangeable!
Refunds: iDream Jewelry offers a 7-day money back guarantee for any products that are in 'like new' condition and for defective products. In order to receive a refund, please mail your merchandise to our address include the original packing and a note stating that you would like a refund.
Exchange: In order to make an exchange, please mail your merchandise to our address include the original packing within 30 days of receipt and a note stating that you would like an exchange.
Handling Times: Your refund credit will usually appear on your card 5-7 business days after we process your refund request.
If for any reason you are not happy with your purchase, we guarantee to either exchange your purchase or provide you with a refund.
Simply return it to us within 7 days of receipt, no questions asked!
Need an immediate assistance?
The FAQs page may answer many of your questions.
Need more help?
Please click Contact Us page or send email to: [email protected].
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