- Product Details
- Product Reviews
- Customers Reviews
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(35)
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Reviews(51)
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JJo Ann Bryant
09/08/2019
The ring is beautiful.. great quality, true to size..
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DDiana Maldonado
09/08/2019
Didn't receive order on time, even paid urgent shipping. asked for a refund on shipping payment, didn't receive it.. never heard back from customer service rep.
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SStacy T.
09/08/2019
This company is amazing I made a mistake and they corrected it for me
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EEileen Lohan
09/08/2019
I have to say the ring is off excellent quality and Iam very happy with what I bought.
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BBriana Billman
09/04/2019
I will definitely order again! Thank you!!
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Bbrianna reid
09/04/2019
I’m so satisfied with my products. Thank you ❤️
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CChinaza Ogbuka
09/04/2019
Haven't gotten my package yet, but great customer service!
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JJay Fuller
09/04/2019
I loved our girls rings! Also customer service is amazing,!
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LLo Rie
09/04/2019
Great customer service!! Thank you Tracy for taking the time out to help me when I was in doubt. Can't wait to get my new personalized rings 😊
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Mmaya xoxo
09/04/2019
I’m really excited to receive my ring. I emailed because I could not see my order the progress and I was emailed back immediately and she linked my order to my account ASAP!
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PPreet aulakh
09/04/2019
ordered my rings weeks ago ... very very disappointed , if it’s not here in the next 2-4 days . i want my money back .
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JJayson S.
09/04/2019
I can't wait for the items I ordered. Will sure buy from this company again!
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MMary Maz
09/04/2019
I am so happy with all the pieces I have had made from you will be ordering more
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SSeirra j.
09/04/2019
Good job
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SSILAMBARASAN KALAISELVAN
09/04/2019
I really like your products
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XXimena Keith
09/04/2019
Excellent service and even better JEWELRY. A well deserved 5 stars. Highly recommended.
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GGloria802 Carr
09/04/2019
Tracy was very helpful with changing the ship to address for me.
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CCaroline Cooper
09/04/2019
Excellant customer service cant wait for my ring to turn up
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JJesus P.
09/04/2019
My husband loved ,it does really look like the pic
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HHebe Chinchin
09/04/2019
Very good rings, very good service, reply quickly if there is a problem 👍
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MMark Alsaegh
09/04/2019
This is the worst company every, I ordered one from them and customized it and it arrived with no text and wrong size.
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SShane Goodwin
09/04/2019
It was a gift for my daughter, and she absolutely loved it.
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WWONG KAI LING
09/04/2019
Service is very good and responsible. Reply faster.
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DDiana C.
09/04/2019
thanks for everything
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AAshley Chase
09/04/2019
I love, love, love this company!!!! The items I purchased are beautiful. They are very detailed, and took their precious time creating all that I ordered. Thanks!!!
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BBill Barrett
09/04/2019
I cannot be happier with the service provided!!!
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CChandra Hatton
09/04/2019
Today I ordered the wrong size so I sent an email to see if it could be changed. John got back with me within a couple of hours and corrected my order. Thank you John for your prompt responses. I greatly appreciate you.
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LLisa Starnes
09/04/2019
Worst customer experience EVER.
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MMillie Perez
09/04/2019
Omgggg I’m so in love with my jewelry thank you so much, and my husband band he almost cry went he see it
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MMohamad Ramlee
09/04/2019
Excited to receive my lovely rings 😍😍
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ZZayonna Harston
09/04/2019
Tracy did a great job with assisting me on my address change! Thank you again Tracy (:
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DDd Matheus
09/03/2019
I received my ring and necklace but necklace was damaged!! Costumer service was amazing and send a new necklace immediately. Sooo happy with my purchase it’s beautiful and great quality!!
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JJennifer M. Dombrowski
09/03/2019
3rd rings I have bought. One for me, my daughter and now my niece. It's so beautiful thank you.
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SSue wilkinson
09/03/2019
...
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KKhonjia Anderson
09/03/2019
Easy shopping experience. Took a little time to receive but the product was worth the wait. Great quality and would definitely order from them again.
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MMitzi W.
09/03/2019
Very easy to place an order with a discount coupon offer!
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RRose Moloney
09/03/2019
Loved my wedding bands when it arrived. The style and wording were perfect. Love the clor of it.
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KKookie Salt
09/03/2019
beautiful RINGS. Great customer service.
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OOdette Ferris
09/03/2019
Product was lovely
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LLanice Dogan Hanna
09/03/2019
Need to return one of my rings the size was too large...NOT HAPPY!
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BBEVERLY MURRAY
09/03/2019
I love my wedding bands I have bought Four items of jewellery from them
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MM. Deitrich
09/03/2019
Order was received in a timely manner. The item was very dainty, more so than I expected but very nicely done.
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Ccarol coppen
09/03/2019
Nice bands unusual personalised jewelry will buy again
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DDeborah White
09/03/2019
The product is worth the price. I received a lot of compliments. Thank you.
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AAisling Conway
09/03/2019
Excellent service with a high quality product. Fast shipping also :)
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DDaniel D.
09/03/2019
excellent customer service.
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SSue Weekes
09/03/2019
I love the rose gold band it looks classy and very pretty
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AAiden Mitchell
09/03/2019
Looked really good but honestly so upset that ring size was wrong
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PPamela Campbell
09/03/2019
Very pleased with my RINGS and this Company!
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VVera Yancey
09/03/2019
There was a problem with my delivery I did not get it as promised. But after chatting with someone online my ring company was gracious enough to refund me the delivery fee of $19.99. I am thankful for the company that care so much. Thanks again
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MMichael Perry
08/27/2015
I chose this one and it is as nice as the other.
Shipping Information:
We use Air Mail and International Expedited Express for shipping. You can choose your preferred method during checkout:
1. Flat Shipping - FREE (7-15 business days to all major destinations.)
2. Express Shipping - $29.99 (3-7 business days to all major destinations.)
Before shipping, we put every item through a strict quality control process. Popular items typically ship within 24 hours, while customized orders (such as engraved rings) take 1–3 business days. Please note that total delivery time is the sum of processing time and shipping time.
Processing Time: 1-3 business days
Shipping Time: 3-15 business days
Total Delivery Time = Processing Time + Shipping Time
NOTES:
1. All shipping times are courier-provided estimates. We are not liable for uncontrollable post-dispatch delays, but full support will be offered for any arising issues.
2. Express Shipping (UPS, FedEx, DHL) does not support P.O. Box or military address delivery. Please choose Flat Shipping for these destinations.
Returns Information:
If you are not satisfied with your purchase, we guarantee an exchange or a full refund. Simply return the item to us within 30 days of receipt - no handling fees.
Returns: Mail your merchandise back in its original packaging. Include a note stating the reason for return (e.g., "wrong ring size") or if you would like a full refund.
Refunds: We offer a 30-day money-back guarantee for products in "like-new" condition and for defective items. Refund credits typically appear on your statement within 1-3 business days after processing.
Exchange: Items must be returned within 30 days of receipt in their original packaging with a note regarding the exchange.
Return Address:
Room 4-1604, Caifucheng Apartment
Huixin Road, Chiping District
Liaocheng, Shandong Province
252100 P.R. China
NOTES:
1. Buyers are responsible for return shipping costs, except in the case of defective items.
2. Customized items are non-refundable and non-exchangeable.
Need to return an item?
Step #1: Contact Us
Notify us in advance for all return or exchange requests to ensure fast, accurate processing.
Step #2: Packaging
Items must be in "like-new" condition, returned with their original packaging.
Step #3: Shipping & Tracking
Provide carrier name and tracking number for your return shipment. Merchandise remains sender's responsibility until our team signs for delivery. All items will be inspected by our gemologist before refund processing.
Need immediate assistance?
Visit our FAQs page for instant answers to most common questions.
Need more help?
Email us at: [email protected].
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