- Product Details
- Product Reviews
- Customers Reviews
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Reviews(14)
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AAnita Allan
08/29/2019
I am very happy with the 3 purchases I made. Trouble free ordering and pretty fast delivery. Thank you.
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Sshafik shokat
08/29/2019
It's so good n it's helping 2gt
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SSonja Moore
08/29/2019
Very poor customer service poor chat service need better customer service employees
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SSusan Henry
08/29/2019
I love the Turquoise band I’ve received
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JJ. Goulding
08/29/2019
Nice item. Good size and well mounted. The stone color is beautiful.
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CCrystal Cooper
08/29/2019
The website was easy to use and everything showed up as it should have and I love the necklace and ring I purchased as a gift.
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MMaryellen Estrada
08/29/2019
This is my fourth or fifth purchase with this company. The quality and price always exceed my expectations. Makes a great gift.
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LLouise Wright
08/29/2019
Loving my wedding bands. Very good quality, didn’t have to wait long for my order to arrive
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CCharlotte Mcglothen
08/29/2019
Need to have a account you can log into.
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PPrimo Robert
10/13/2015
The Exchange is very responsive and strives to satisfy it's customers.
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BBobby Chad
08/30/2015
They have very good products .
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BBull Back
08/29/2015
Easy to look at and look for items on the web site.
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RRichie Phil
08/27/2015
I thought there were very good products to choose from.I love them very much.
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DDave Vernon
08/24/2015
All gifts have come, beautiful.
Shipping Information:
We use Air Mail and International Expedited Express for shipping. You can choose your preferred method during checkout:
1. Flat Shipping - FREE (7-15 business days to all major destinations.)
2. Express Shipping - $29.99 (3-7 business days to all major destinations.)
Before shipping, we put every item through a strict quality control process. Popular items typically ship within 24 hours, while customized orders (such as engraved rings) take 1–3 business days. Please note that total delivery time is the sum of processing time and shipping time.
Processing Time: 1-3 business days
Shipping Time: 3-15 business days
Total Delivery Time = Processing Time + Shipping Time
NOTES:
1. All shipping times are courier-provided estimates. We are not liable for uncontrollable post-dispatch delays, but full support will be offered for any arising issues.
2. Express Shipping (UPS, FedEx, DHL) does not support P.O. Box or military address delivery. Please choose Flat Shipping for these destinations.
Returns Information:
If you are not satisfied with your purchase, we guarantee an exchange or a full refund. Simply return the item to us within 30 days of receipt - no handling fees.
Returns: Mail your merchandise back in its original packaging. Include a note stating the reason for return (e.g., "wrong ring size") or if you would like a full refund.
Refunds: We offer a 30-day money-back guarantee for products in "like-new" condition and for defective items. Refund credits typically appear on your statement within 1-3 business days after processing.
Exchange: Items must be returned within 30 days of receipt in their original packaging with a note regarding the exchange.
Return Address:
Room 4-1604, Caifucheng Apartment
Huixin Road, Chiping District
Liaocheng, Shandong Province
252100 P.R. China
NOTES:
1. Buyers are responsible for return shipping costs, except in the case of defective items.
2. Customized items are non-refundable and non-exchangeable.
Need to return an item?
Step #1: Contact Us
Notify us in advance for all return or exchange requests to ensure fast, accurate processing.
Step #2: Packaging
Items must be in "like-new" condition, returned with their original packaging.
Step #3: Shipping & Tracking
Provide carrier name and tracking number for your return shipment. Merchandise remains sender's responsibility until our team signs for delivery. All items will be inspected by our gemologist before refund processing.
Need immediate assistance?
Visit our FAQs page for instant answers to most common questions.
Need more help?
Email us at: [email protected].
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