- Product Details
- Product Reviews
- Customers Reviews
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Reviews(51)
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AAshley Chase
09/04/2019
I love, love, love this company!!!! The items I purchased are beautiful. They are very detailed, and took their precious time creating all that I ordered. Thanks!!!
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BBill Barrett
09/04/2019
I cannot be happier with the service provided!!!
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CChandra Hatton
09/04/2019
Today I ordered the wrong size so I sent an email to see if it could be changed. John got back with me within a couple of hours and corrected my order. Thank you John for your prompt responses. I greatly appreciate you.
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LLisa Starnes
09/04/2019
Worst customer experience EVER.
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MMillie Perez
09/04/2019
Omgggg I’m so in love with my jewelry thank you so much, and my husband band he almost cry went he see it
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MMohamad Ramlee
09/04/2019
Excited to receive my lovely rings 😍😍
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ZZayonna Harston
09/04/2019
Tracy did a great job with assisting me on my address change! Thank you again Tracy (:
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DDd Matheus
09/03/2019
I received my ring and necklace but necklace was damaged!! Costumer service was amazing and send a new necklace immediately. Sooo happy with my purchase it’s beautiful and great quality!!
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JJennifer M. Dombrowski
09/03/2019
3rd rings I have bought. One for me, my daughter and now my niece. It's so beautiful thank you.
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SSue wilkinson
09/03/2019
...
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KKhonjia Anderson
09/03/2019
Easy shopping experience. Took a little time to receive but the product was worth the wait. Great quality and would definitely order from them again.
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MMitzi W.
09/03/2019
Very easy to place an order with a discount coupon offer!
Prompt Shipping: We process and ship your order within 1-2 business day after your payment is confirmed.
Free Shipping: We offer worldwide FREE Flat Shipping on each and every order.
Delivery Time: Before your order is shipped, we have to process your order and put all your items through its strict. Because of this, the Total Delivery Time is different to shipping time alone.
Total Delivery Time = Processing Time + Shipping Time.
Shipping Method: You can choose the shipping method you want on the billing & shipping page during the checkout process. There are two kinds of main shipping methods to choose from:
Flat Shipping - FREE ( Free on each and every order! Delivery times are between 7 - 15 business days to all major destinations. )
Express Shipping - $29.99 ( The fastest method available! Delivery times are between 3 - 7 business days to all major destinations. )
Returns Information:
Returns: To return an item for an exchange or refund, please mail your merchandise along with our original packing and a note stating the corrections (for example: correct ring size) to our address.
NOTE: The engraved and custom-made items are non-refundable and non-exchangeable!
Refunds: iDream Jewelry offers a 7-day money back guarantee for any products that are in 'like new' condition and for defective products. In order to receive a refund, please mail your merchandise to our address include the original packing and a note stating that you would like a refund.
Exchange: In order to make an exchange, please mail your merchandise to our address include the original packing within 30 days of receipt and a note stating that you would like an exchange.
Handling Times: Your refund credit will usually appear on your card 5-7 business days after we process your refund request.
If for any reason you are not happy with your purchase, we guarantee to either exchange your purchase or provide you with a refund.
Simply return it to us within 7 days of receipt, no questions asked!
Need an immediate assistance?
The FAQs page may answer many of your questions.
Need more help?
Please click Contact Us page or send email to: [email protected].
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