- Product Details
- Product Reviews
- Customers Reviews
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Reviews(51)
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MMary Maz
09/04/2019
I am so happy with all the pieces I have had made from you will be ordering more
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SSeirra j.
09/04/2019
Good job
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SSILAMBARASAN KALAISELVAN
09/04/2019
I really like your products
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XXimena Keith
09/04/2019
Excellent service and even better JEWELRY. A well deserved 5 stars. Highly recommended.
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GGloria802 Carr
09/04/2019
Tracy was very helpful with changing the ship to address for me.
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CCaroline Cooper
09/04/2019
Excellant customer service cant wait for my ring to turn up
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JJesus P.
09/04/2019
My husband loved ,it does really look like the pic
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HHebe Chinchin
09/04/2019
Very good rings, very good service, reply quickly if there is a problem 👍
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MMark Alsaegh
09/04/2019
This is the worst company every, I ordered one from them and customized it and it arrived with no text and wrong size.
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SShane Goodwin
09/04/2019
It was a gift for my daughter, and she absolutely loved it.
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WWONG KAI LING
09/04/2019
Service is very good and responsible. Reply faster.
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DDiana C.
09/04/2019
thanks for everything
Prompt Shipping: We process and ship your order within 1-2 business day after your payment is confirmed.
Free Shipping: We offer worldwide FREE Flat Shipping on each and every order.
Delivery Time: Before your order is shipped, we have to process your order and put all your items through its strict. Because of this, the Total Delivery Time is different to shipping time alone.
Total Delivery Time = Processing Time + Shipping Time.
Shipping Method: You can choose the shipping method you want on the billing & shipping page during the checkout process. There are two kinds of main shipping methods to choose from:
Flat Shipping - FREE ( Free on each and every order! Delivery times are between 7 - 15 business days to all major destinations. )
Express Shipping - $29.99 ( The fastest method available! Delivery times are between 3 - 7 business days to all major destinations. )
Returns Information:
Returns: To return an item for an exchange or refund, please mail your merchandise along with our original packing and a note stating the corrections (for example: correct ring size) to our address.
NOTE: The engraved and custom-made items are non-refundable and non-exchangeable!
Refunds: iDream Jewelry offers a 7-day money back guarantee for any products that are in 'like new' condition and for defective products. In order to receive a refund, please mail your merchandise to our address include the original packing and a note stating that you would like a refund.
Exchange: In order to make an exchange, please mail your merchandise to our address include the original packing within 30 days of receipt and a note stating that you would like an exchange.
Handling Times: Your refund credit will usually appear on your card 5-7 business days after we process your refund request.
If for any reason you are not happy with your purchase, we guarantee to either exchange your purchase or provide you with a refund.
Simply return it to us within 7 days of receipt, no questions asked!
Need an immediate assistance?
The FAQs page may answer many of your questions.
Need more help?
Please click Contact Us page or send email to: [email protected].
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